A partnership
approach

We create and manage leading coffee experiences for the most dynamic businesses in foodservice, hospitality and retail. Whatever your scale or sector, we make every cup of coffee count.

OUR APPROACH

WE'RE YOUR PARTNER

Whether you’re a multiple retailer, an estate of gastropubs, a fast growing chain, or an international foodservice operator we know that every business is different. There’s no one-size-fits-all coffee solution – it has to be tailored to you.

By working together, we can understand your business needs and, with our experience, select the right coffee, equipment, training and support structure for your ambitions.

We work in partnership as we know it’s the only way to guarantee customer satisfaction and coffee excellence.

HERE FOR
THE JOURNEY

Every coffee offer we deliver is scalable. From day one we’re a sounding board, working closely together on the right solution, helping you grow and keeping you ahead of your competitors.

Our national coverage and European-wide roasting and production, means whatever the future holds for your coffee offer, we're able to help you make it happen on a local, regional, national and international scale.

Every cup of
coffee counts

Total
coffee solution

Exceptional private label and branded coffees, world-class equipment, tailored insight, category management, data-driven training and market-leading maintenance and service – we do it all. Our total coffee solution means businesses across foodservice, hospitality and retail can serve exceptional coffee, consistently.

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OUR
HERITAGE

The Japanese coffee market is one of the most innovative, scientific and largest in the world. Thanks to unrivalled dedication, expertise and training, UCC sits at the heart of the contemporary Japanese and global coffee market. Today, UCC is one of the top five largest independent coffee companies in the world, the seventh largest coffee roaster in world, and responsible for $2bn annual sales.

From independent coffee shops to state-of-the-art technology, coffee is thriving in Japan, and has grown year-on-year since UCC’s inception in 1933, by Tadao Ueshima – ‘the father of coffee in Japan’. UCC established industry-first roasteries, manufacturing plants, coffee shops, plantations and global networks through collaboration, firmly establishing itself as a driving force for coffee culture worldwide. Its strong history of ambition and innovation includes the launch of the world’s first canned coffee in 1969 to global acclaim.

At UCC Coffee UK & Ireland we pride ourselves on the same foundation of innovation, collaboration and quality that UCC has shown in Japan for decades.

In the UK & Ireland, we’ve been delivering the Total Coffee Solution for over 20 years. Our European Group operates in all the major coffee markets – collaboratively supplying customers in retail and out of home markets. The group has a unique and unmatched seed-to-sip model, which is supported by a market-leading range of coffee, equipment and services.

UCC Europe includes dedicated innovation and development, expert coffee trading team based in Geneva, and ten roasting and manufacturing sites including our single serve capsule Centre of Excellence in Valence, France.

OUR
WORK

Our approach, our knowledge and our work with the most innovative brands help our customers consistently outperform their competitors in both the retail and out-of-home markets. But, don't just take our word for it.

Case studies

increase in sales